How to Use Surface Cleaner | The Safe Way to Wipe Down Your Device

Microsoft’s official Surface cleaning method uses a soft lint-free cloth with mild soap and water, or a 70% or less isopropyl alcohol wipe for disinfection.

For the full breakdown, see our best 15 Inch Surface Cleaner guide.

Cleaning a Microsoft Surface doesn’t require specialty sprays or harsh chemicals. Microsoft’s official guidance for how to use surface cleaner methods on your device comes down to one rule: keep it gentle. A soft, lint-free cloth and the right liquid will keep your touchscreen and aluminum case looking new without damaging the protective coating.

What Does Microsoft Recommend for Cleaning?

Microsoft’s support documentation says the best surface cleaner approach for your device is simple. For everyday smudges and dust, a soft, dry, lint-free cloth handles the job. When your screen needs a little more help, dampen the cloth with water, isopropyl alcohol (IPA) at 70% or less, or eyeglass cleaner.

The company’s guidance is clear about what to avoid: never use glass cleaner or other chemical cleaners, and don’t apply liquids directly to the device. Spraying or pouring anything straight onto the Surface—or its covers—invites moisture into ports and under keys.

A few other details from Microsoft’s care instructions worth noting:

• The screen is coated to make cleaning easier, so hard rubbing is unnecessary.
• Use a clean, light-colored cloth to dry the device after a damp wipe-down.
• For the exterior enclosure, a mild soap-and-water solution works well for general grime.

Step-by-Step: How to Clean Your Surface Screen

The correct surface cleaner technique for your display takes under a minute once you have the right supplies.

1. Power down and unplug your Surface. This prevents accidental input and keeps moisture away from ports.
2. Start dry. Wipe the screen with a soft, dry, lint-free microfiber cloth to remove loose dust and crumbs.
3. Dampen, don’t soak. If smudges remain, lightly moisten a corner of the cloth with water, 70% isopropyl alcohol, or eyeglass cleaner.
4. Wipe gently in straight lines or light circles. Let the screen air-dry or follow with a dry section of the cloth.

Apply the liquid to the cloth, never to the screen. When you’re done, the display should look streak-free and the coating stays intact.

Disinfecting Your Surface Without Damaging It

For disinfection, Microsoft’s surface cleaner guidance limits you to one option: isopropyl alcohol solution at 70% or less applied to a soft lint-free cloth. Wipe the exterior enclosure gently. Don’t use bleach, ammonia-based products, or abrasive pads.

If your daily routine involves heavy use, a quick wipe every few days keeps the device sanitary. Otherwise, a thorough clean every three to six months is plenty for most owners.

What Not to Use on a Surface

Microsoft’s list of banned substances for Surface devices includes glass cleaner, window spray, and any chemical cleaner not specifically mentioned. Even mild household all-purpose sprays can strip the oleophobic coating that keeps fingerprints from sticking.

The type of cloth matters too. Paper towels and rough fabrics can leave micro-scratches. Stick with microfiber or other soft lint-free materials, and keep a dedicated cloth just for your devices.

Finally, never submerge the Surface or its accessories. The Type Cover and Surface Pen should get the same gentle treatment: a barely damp cloth, wiped dry immediately afterward.